Shipping & Pick Up Orders

Excluding holidays and weekends, please allow up to  2-5 business days (excluding weekends) to process and verify credit card authorization then ship out your order.  Note: Custom wig orders may take up to 7-10 business days.
This policy ALSO applies to customers in the LOCAL Nashville area who wish to PICK UP their order.
WE must have your money BEFORE you can pick up your hair.
Pick up orders must have been requested and discussed AHEAD of time BEFORE you place order.
Once approved, you will be provided a code to enter which allows us to set your order aside from all those who have paid for shipping.
A time to pick up your order will be provided to you AFTER your order has processed.
SHE Bundles are shipped via U.S. Postal Service and generally take  3- 5 business days to arrive.
Once items are shipped, your tracking numbers will be sent to the email address that was provided at checkout. 
We are not responsible for carrier delays from the post office, natural disaster delays, or delays due to the holiday.